Our friendly and professional team is always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts but other users just like you.
Benefits of joining our community:
An open forum to ask questions related to your day-to-day troubleshooting.
An opportunity to interact with like-minded professionals in the industry and learn from each other’s shared experiences.
Immediate, real-time access to feedback from our technical members at autosupply.
Openness and transparency. When posting queries in the groups, you will receive a diversity of answers from real-world examples, improving your skills in a friendly environment.
If you have any issues – Immediate service/replacement units(we don’t leave you with downtime)
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however, we have a standard turnaround time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialize in a range of in-house repairs, such as:
Superficial damage repairs such as screen and touchpad replacement
Replacement parts such as chargers, OBD cables, and much more
Autel supports 4 methods for Vehicle Identification, it has a comprehensive section that includes all functions (reading/clearing/saving/printing diagnostic info/active tests/special functions). The Auto Scan function performs a comprehensive scanning for all vehicle’s ECUs systems. The Control Units function allows to locate a required control system for testing through ECU Information/Trouble Codes/Freeze Frame/Live Data/Active Test.
Establishing data communication protocols between ECM and DS808, the Diagnostic Menu would give you OBD2 function(DTC&FFD,I/M Readiness,Live Data,O2 Sensor Monitor,On-Board Monitor,Component Test,Vehicle Info,Vehicle Status) and the most commonly performed service functions(Oil Reset/TPMS Programming/EPB/ABS/SRS/SAS Calibration/DPF Regeneration).
[Autel MaxiFix on-line Troubleshooter Database Application]: Not only provide virtually DTCs database of vehicles, but also connect with other MaxiDAS users, more car repair and diagnostic tips with proven filed fixes, find solutions for various vehicles diagnostic problems quickly. By creating “My MaxiFix” registration on Autel Cloud, you could find Tips or share your own Tip to help other community members to solve vehicle issues.
[Autel Shop Manager & Data Manager Application]: The Shop Manager includes Vehicle History, Workshop Information, Customer Manager, which help to manage customer and vehicle repair history information, a great assistance for daily workshop business and customer service. The Data Manager Application is used to store, print and review the saved user-defined files. Other advanced application includes Software Update, Tech Support, Academy, Remote Desk, Quick Link, Function Viewer…
2-Year Free Updates (Promotion)
Globally Autel only provides 1 year of free updates in other countries…
The core function of a diagnostic machine is to test certain makes & models to help reveal problems
When you buy a diagnostic machine, one of the most important things to know is the coverage and functionality required
This will have a direct effect on the update cost (as this is directly related to the ongoing development of new coverage and improved functions)
That is why it is important to rather buy from a specialist diagnostic brand that will guarantee this (Autel has over 500 engineers globally continuously working on software).
It is also important to remember that updates are not just improvements for new models, but also updates based on improvements from data logs (the method customers give feedback when they have issues).
Globally Autel provides 1 year of free updates to all their dealers in other countries…
autosupply has negotiated to make this 2 years for FREE (only to clients located in Africa)
For example: After 2 years, you could still use the machine for an additional 1 or 2 year period and then consider updating (or never update again – depends on your need for the latest models and functions)
There will be no penalty or catchup fees like other diagnostic brands
As an example -> Even after 5 years with no updates, when you pay for your update you get caught up to all the latest software.
Access to live data streams (oxygen sensor rich/lean indication, coolant temperature, mass air flow etc)
Actuation / Component testing(activate specific systems to test working conditions)
Offline Coding (Injectors, spare keys, radios and even starters are now coming out ‘coded’. This function is indispensable if you need to change those vehicle parts)
Please note: this does not include all coding functions for BMW, VW, Hyundai, Nissan, or Toyota (You will need to get the Autel MS906BT for these coding functions)
Service Functions
The DS808 provides the following functions for most modern vehicles:
Oil Reset Service
EPB Service (Electronic Parking Brake)
BMS (Battery Management System)
SAS Service (Steering Angle Sensor)
DPF Service (Diesel Particulate Filter)
TPMS Service (Tire Pressure Monitor System)
IMMO Service (Immobilizer)
Brake Bleed
Injector
Throttle
WIN DR ROOF
Seats
Vehicle Coverage and Function?
This unit will cover nearly all manufactures in the South African market.
The DS808 has similar diagnostic software to the MX808 Pro, but the DS808 has coding functions (MX808, MD808 have no coding, i.e. When replacing certain parts, you need to code them into the system)
The main difference between the DS808 and the MS906BT:
MS906BT communicates with the car via Bluetooth communication (DS808 is hardline)
MS906BT comes with a full kit of OBDI cables for the older models
MS906BT has more coding functions then the DS808.
The software of the DS808 and MS906BT is very similar. So the DS808 is a great value for money option, but if you want all the bells and whistles, check out the Autel MS906BT.
Our friendly and professional team is always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts but other users just like you.
Benefits of joining our community:
An open forum to ask questions related to your day-to-day troubleshooting.
An opportunity to interact with like-minded professionals in the industry and learn from each other’s shared experiences.
Immediate, real-time access to feedback from our technical members at autosupply.
Openness and transparency. When posting queries in the groups, you will receive a diversity of answers from real-world examples, improving your skills in a friendly environment.
If you have any issues – Immediate service/replacement units(we don’t leave you with downtime)
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however, we have a standard turnaround time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialize in a range of in-house repairs, such as:
Superficial damage repairs such as screen and touchpad replacement
Replacement parts such as chargers, OBD cables, and much more
Autel supports 4 methods for Vehicle Identification, it has a comprehensive section that includes all functions (reading/clearing/saving/printing diagnostic info/active tests/special functions). The Auto Scan function performs a comprehensive scanning for all vehicle’s ECUs systems. The Control Units function allows to locate a required control system for testing through ECU Information/Trouble Codes/Freeze Frame/Live Data/Active Test.
Establishing data communication protocols between ECM and DS808, the Diagnostic Menu would give you OBD2 function(DTC&FFD,I/M Readiness,Live Data,O2 Sensor Monitor,On-Board Monitor,Component Test,Vehicle Info,Vehicle Status) and the most commonly performed service functions(Oil Reset/TPMS Programming/EPB/ABS/SRS/SAS Calibration/DPF Regeneration).
[Autel MaxiFix on-line Troubleshooter Database Application]: Not only provide virtually DTCs database of vehicles, but also connect with other MaxiDAS users, more car repair and diagnostic tips with proven filed fixes, find solutions for various vehicles diagnostic problems quickly. By creating “My MaxiFix” registration on Autel Cloud, you could find Tips or share your own Tip to help other community members to solve vehicle issues.
[Autel Shop Manager & Data Manager Application]: The Shop Manager includes Vehicle History, Workshop Information, Customer Manager, which help to manage customer and vehicle repair history information, a great assistance for daily workshop business and customer service. The Data Manager Application is used to store, print and review the saved user-defined files. Other advanced application includes Software Update, Tech Support, Academy, Remote Desk, Quick Link, Function Viewer…
2-Year Free Updates (Promotion)
Globally Autel only provides 1 year of free updates in other countries…
The core function of a diagnostic machine is to test certain makes & models to help reveal problems
When you buy a diagnostic machine, one of the most important things to know is the coverage and functionality required
This will have a direct effect on the update cost (as this is directly related to the ongoing development of new coverage and improved functions)
That is why it is important to rather buy from a specialist diagnostic brand that will guarantee this (Autel has over 500 engineers globally continuously working on software).
It is also important to remember that updates are not just improvements for new models, but also updates based on improvements from data logs (the method customers give feedback when they have issues).
Globally Autel provides 1 year of free updates to all their dealers in other countries…
autosupply has negotiated to make this 2 years for FREE (only to clients located in Africa)
For example: After 2 years, you could still use the machine for an additional 1 or 2 year period and then consider updating (or never update again – depends on your need for the latest models and functions)
There will be no penalty or catchup fees like other diagnostic brands
As an example -> Even after 5 years with no updates, when you pay for your update you get caught up to all the latest software.
Access to live data streams (oxygen sensor rich/lean indication, coolant temperature, mass air flow etc)
Actuation / Component testing(activate specific systems to test working conditions)
Offline Coding (Injectors, spare keys, radios and even starters are now coming out ‘coded’. This function is indispensable if you need to change those vehicle parts)
Please note: this does not include all coding functions for BMW, VW, Hyundai, Nissan, or Toyota (You will need to get the Autel MS906BT for these coding functions)
Service Functions
The DS808 provides the following functions for most modern vehicles:
Oil Reset Service
EPB Service (Electronic Parking Brake)
BMS (Battery Management System)
SAS Service (Steering Angle Sensor)
DPF Service (Diesel Particulate Filter)
TPMS Service (Tire Pressure Monitor System)
IMMO Service (Immobilizer)
Brake Bleed
Injector
Throttle
WIN DR ROOF
Seats
Vehicle Coverage and Function?
This unit will cover nearly all manufactures in the South African market.
The DS808 has similar diagnostic software to the MX808 Pro, but the DS808 has coding functions (MX808, MD808 have no coding, i.e. When replacing certain parts, you need to code them into the system)
The main difference between the DS808 and the MS906BT:
MS906BT communicates with the car via Bluetooth communication (DS808 is hardline)
MS906BT comes with a full kit of OBDI cables for the older models
MS906BT has more coding functions then the DS808.
The software of the DS808 and MS906BT is very similar. So the DS808 is a great value for money option, but if you want all the bells and whistles, check out the Autel MS906BT.
DELIVERY
