Our friendly and professional team is always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts but other users just like you.
Benefits of joining our community:
An open forum to ask questions related to your day-to-day troubleshooting.
An opportunity to interact with like-minded professionals in the industry and learn from each other’s shared experiences.
Immediate, real-time access to feedback from our technical members at Autosupply.
Openness and transparency. When posting queries in the groups, you will receive a diversity of answers from real-world examples, improving your skills in a friendly environment.
If you have any issues – Immediate service/replacement units(we don’t leave you with downtime)
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however, we have a standard turnaround time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialize in a range of in-house repairs, such as:
Superficial damage repairs such as screen and touchpad replacement
Replacement parts such as chargers, OBD cables, and much more
The core function of diagnostic or diagnostic/key programming is to get access to the latest IMMO and diagnostic services.
When you buy a diagnostic/key programming machine, one of the most important things to know is the coverage and functionality required
This will have a direct effect on the update cost (as this is directly related to the ongoing development of new coverage and improved functions)
That is why it is important to rather buy from a specialist diagnostic/key programming brand that will guarantee this (Autel has over 500 engineers globally continuously working on software).
It is also important to remember that updates are not just improvements for new models, but also updates based on improvements from data logs (the method customers give feedback when they have issues).
For example: After 1 year, you could still use the machine for an additional 1 or 2 year period and then consider updating (or never update again – depends on your need for the latest models and functions)
There will be no penalty or catchup fees like other diagnostic brands
As an example -> Even after 5 years with no updates, when you pay for your update you get caught up to all the latest software.
All-In-One Key Programming & Advanced Diagnostics
With the upgraded key programmer XP400 Pro, the MaxiIM IM608 Pro is the most advanced key programming tool that combines the powerful IMMO and programming functions with OE-level diagnostics and advanced service functions in one Android-based 10.1-inch touchscreen tablet.
The MaxiIM IM608 Pro features an automated and guided Smart Mode to help technicians perform key learning effortlessly, and an Expert Mode to provide experienced technicians with quick access to desired functions.
Key unlock – supports 11 key types (need to use with APB113).
The MaxiIM IM608 Pro supports all the functions of the previous MaxiIM IM608 with a more powerful and stable performance of key functions, including read/write keys, read/write chips, and read/write Mercedes infrared key.
G-Box 2 (used on Mercedez-Benz vehicles with DAS3 CAN EIS/EZS in AKL)
AUTEL Training Academy
The Autel Training Academy has now expanded its training offerings with in-depth, specialist-led on-demand webinars.
These recorded live training events include an expansive look at Advanced Driver Assistance System (ADAS), Key Programming technologies and processes, and Tire Pressure Monitoring Systems and offer best practices to ensure you are using your Autel product to perform each needed task correctly and efficiently.
Be sure to subscribe to Autel’s Youtube channel to get the latest videos and webinar presentations.
Our friendly and professional team is always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts but other users just like you.
Benefits of joining our community:
An open forum to ask questions related to your day-to-day troubleshooting.
An opportunity to interact with like-minded professionals in the industry and learn from each other’s shared experiences.
Immediate, real-time access to feedback from our technical members at Autosupply.
Openness and transparency. When posting queries in the groups, you will receive a diversity of answers from real-world examples, improving your skills in a friendly environment.
If you have any issues – Immediate service/replacement units(we don’t leave you with downtime)
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however, we have a standard turnaround time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialize in a range of in-house repairs, such as:
Superficial damage repairs such as screen and touchpad replacement
Replacement parts such as chargers, OBD cables, and much more
The core function of diagnostic or diagnostic/key programming is to get access to the latest IMMO and diagnostic services.
When you buy a diagnostic/key programming machine, one of the most important things to know is the coverage and functionality required
This will have a direct effect on the update cost (as this is directly related to the ongoing development of new coverage and improved functions)
That is why it is important to rather buy from a specialist diagnostic/key programming brand that will guarantee this (Autel has over 500 engineers globally continuously working on software).
It is also important to remember that updates are not just improvements for new models, but also updates based on improvements from data logs (the method customers give feedback when they have issues).
For example: After 1 year, you could still use the machine for an additional 1 or 2 year period and then consider updating (or never update again – depends on your need for the latest models and functions)
There will be no penalty or catchup fees like other diagnostic brands
As an example -> Even after 5 years with no updates, when you pay for your update you get caught up to all the latest software.
All-In-One Key Programming & Advanced Diagnostics
With the upgraded key programmer XP400 Pro, the MaxiIM IM608 Pro is the most advanced key programming tool that combines the powerful IMMO and programming functions with OE-level diagnostics and advanced service functions in one Android-based 10.1-inch touchscreen tablet.
The MaxiIM IM608 Pro features an automated and guided Smart Mode to help technicians perform key learning effortlessly, and an Expert Mode to provide experienced technicians with quick access to desired functions.
Key unlock – supports 11 key types (need to use with APB113).
The MaxiIM IM608 Pro supports all the functions of the previous MaxiIM IM608 with a more powerful and stable performance of key functions, including read/write keys, read/write chips, and read/write Mercedes infrared key.
G-Box 2 (used on Mercedez-Benz vehicles with DAS3 CAN EIS/EZS in AKL)
AUTEL Training Academy
The Autel Training Academy has now expanded its training offerings with in-depth, specialist-led on-demand webinars.
These recorded live training events include an expansive look at Advanced Driver Assistance System (ADAS), Key Programming technologies and processes, and Tire Pressure Monitoring Systems and offer best practices to ensure you are using your Autel product to perform each needed task correctly and efficiently.
Be sure to subscribe to Autel’s Youtube channel to get the latest videos and webinar presentations.
DELIVERY
